Voice Solutions for Different Business Models
Voice and communication services for call centres, telecom providers, managed service providers and businesses that need reliable ways to connect customers, teams and locations.
Voice Services for the Way Your Business Operates
Different businesses use voice differently. Prasmo provides wholesale and business communication services based on how your organisation handles calls, customers and day-to-day communications.
Voice for High-Volume Calling Operations
Support outbound campaigns, customer service operations and busy calling environments with voice services suited to substantial call volumes.
Prasmo can support call centres and BPOs with wholesale voice termination, SIP connectivity, business numbers and cloud-based business calling.
Relevant services: Wholesale Voice · SIP Trunking · Business Numbers · Cloud PBX
Wholesale Voice for Telecom Providers
Connect and route international voice traffic through wholesale voice services for telecom businesses serving their own customer base.
Prasmo supports voice termination, SIP interconnection, routing requirements and business numbers through a single service relationship.
Relevant services: Wholesale Voice · SIP Trunking · Business Numbers
Business Communications for Your Customers
Add voice services alongside the IT and technology solutions you already manage for customers.
Prasmo can provide SIP Trunking, business numbers and Cloud PBX services while supporting the underlying provisioning, configuration and communications requirements.
Relevant services: SIP Trunking · Business Numbers · Cloud PBX
Connect Teams, Offices and Business Numbers
Manage business calling across departments, offices and distributed teams without maintaining completely separate communications setups for every location.
Connect an existing PBX through SIP Trunking or use Cloud PBX and business numbers to support users and teams across your organisation.
Relevant services: SIP Trunking · Business Numbers · Cloud PBX
Find the Right Voice Setup
for Your Business
Tell us how your organisation handles calls today, including your users, locations, traffic and existing phone environment. Prasmo will help identify the services suited to your requirements.
FAQs
Which industries does Prasmo work with?
Prasmo provides voice and business communication services for call centres and BPOs, telecom resellers and service providers, IT and managed service providers, enterprises and other businesses with substantial voice requirements.
Which Prasmo service is suitable for high-volume outbound calling?
Wholesale Voice is designed for organisations managing substantial outbound voice traffic, including call centres, BPOs, telecom resellers and service providers.
Can Prasmo work with our existing phone system?
Yes. SIP Trunking can connect compatible existing PBX and calling environments to business voice services without necessarily replacing the existing phone system.
Can Prasmo support businesses with multiple offices?
Yes. Depending on your existing environment, SIP Trunking or Cloud PBX can support business calling across multiple offices, teams and locations.
Can Prasmo provide business numbers in different markets?
Prasmo can source business numbers across supported markets, subject to number availability and applicable local provisioning requirements.
Can Prasmo provide services to IT and managed service providers?
Yes. MSPs and IT providers can work with Prasmo to provide SIP Trunking, business numbers and Cloud PBX services alongside their existing customer offering.
Can our CRM or business systems connect with Prasmo services?
API-based connectivity can be used with compatible CRM and business systems. The available integration depends on the APIs and capabilities of the connected platforms.
How do we know which service we need?
Tell Prasmo about your current phone environment, users, locations, calling volumes and requirements. The sales team can then review whether Wholesale Voice, SIP Trunking, Business Numbers, Cloud PBX or a combination is appropriate.