Connecting teams, Empowering growth

Wholesale Voice Termination

100+ Happy Partners

Premium CLI Routing

Protect call integrity and customer trust with certified CLI retention, consistently low Post Dial Delay (PDD), and stable Mean Opinion Score (MOS) performance.

Designed for enterprise and mission-critical communications where caller identity, answer rates, and user perception matter.

Ideal For

Premium enterprise traffic, regulated destinations, and quality-sensitive routes.

Call Centre Optimised (CC) Routing

Purpose-built for diallers, contact centres, and short-duration voice traffic.

Our CC routing profiles are engineered for cost efficiency and throughput while maintaining healthy ASR and ACD performance metrics — helping you optimise quality without unnecessary spend.

Benefit

Scalable, commercially efficient routing for high-volume outbound operations.

Intelligent QoS Monitoring & Smart LCR

Maintain peak route performance with real-time Quality of Service monitoring and intelligent Least Cost Routing (LCR). We continuously track key metrics including ASR, ACD, and PDD to ensure consistent call quality and optimal delivery.

When performance degradation is detected, automated failover and proactive 24/7 NOC intervention help minimise disruption, protect service continuity, and maintain operational excellence.

Result

Improved call quality, stronger KPI protection, and reduced operational risk.

‘Go Live’ in days

Teams trust Prasmo to deliver measurable ROI, unlock greater productivity, and harness the power of AI.

Unmatched Service Quality

Trusted Partnerships

4.

Go Live & Continuous Monitoring

Following launch, our 24/7 Network Operations Centre continuously monitors traffic performance with proactive alerting and reporting.

3.

Pilot Deployment & KPI Benchmarking

Pilot routes are enabled and baseline performance metrics established across ASR, ACD, and PDD to validate quality before scale.

2.

Technical Interoperability

Comprehensive SIP interoperability testing covering headers, codecs, DTMF, and early media configuration to ensure seamless deployment.

1.

Commercial Alignment & Routing Design

We define commercial terms, routing profiles, and traffic strategies tailored to your requirements — including CLI, Direct/TDM, and CC routing preferences.

Enterprise-Grade

Security & Fraud Prevention

Voice security is embedded into every layer of our infrastructure.

Advanced Protection Includes:

  • IP whitelisting with customer-level traffic segregation
  • Intelligent anomaly detection and fraud monitoring
  • Configurable spend caps and rate limitations
  • IRSF and toll-fraud mitigation protocols
  • Full dispute traceability and traffic visibility

 

Benefits: Stronger protection against fraud, unexpected spend, and service abuse.

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Action Items for Backend Team

Task created on 7 Sep 2026

Seamless

SIP Interoperability & Reporting

Integrate quickly and operate with confidence.

Our platform supports flexible SIP interoperability with enterprise-grade codec compatibility and configurable header management to simplify onboarding across multiple environments.

Real-Time Visibility Includes:

  • Live CDR reporting
  • Per-destination KPI dashboards
  • Performance analytics and route transparency
  • Daily, weekly, and exception reporting available on request

 

Result: greater operational visibility and informed routing decisions.

Overview

+4 new

23 insights

16 Key Events

5 General

2 External

Experts on your side

Hands-on consultancy, transparent SLAs & 24/7 support/NOC.

Support
How can I help you today?
Jacob Smith
Can I create bespoke routing by destination?
Support
Yes, you can tailor routing strategies by country, destination, traffic profile, and quality requirements …

Inside PRASMO:

Trusted by carriers, telecom providers, and businesses worldwide, Prasmo delivers reliable global voice services with a focus on quality, performance, and transparency. Through our extensive network of direct interconnects and carefully managed voice routes, we enable seamless international communications across EMEA, APAC, and the Americas.

Supported by 24/7 network monitoring, rigorous quality management, and responsive technical expertise, we ensure every call is delivered with exceptional clarity, consistency, and reliability—helping our partners connect with confidence.

Frequently Asked Questions

Contact us

Yes. We can tailor routing strategies by country, destination, traffic profile, and quality requirements to align with your commercial and operational objectives.

Yes, dedicated IP configurations are available depending on routing and operational requirements.

We continuously monitor key KPIs such as ASR, ACD, and PDD with proactive route optimisation, automated failover, and real-time NOC oversight.

Absolutely. We offer direct and compliant routing options for regulated destinations where quality, CLI integrity, and delivery consistency are essential.

Yes. Short pilot deployments are available to benchmark performance and validate routing quality before full-scale implementation.

Yes. We provide configurable controls including spend limits, rate thresholds, and fraud-prevention safeguards.

Let's Connect

Get a Tailored Routing Plan

Looking to optimise your international voice performance?

Our specialists will design a bespoke routing strategy aligned with your traffic profile, quality expectations, SLA requirements, and commercial objectives — including CLI, Direct/TDM, CC voice, and A2P routing solutions.